Last Updated: February 9, 2026
Email: support@tenforr.com
Response Time: Within 24 hours (Monday-Friday, 9 AM - 5 PM EST)
Company: TenForr, Inc.
30-Day Money-Back Guarantee
All new subscriptions include a full refund within 30 days. No questions asked.
Monthly Subscriptions: Cancel anytime. Refunds are prorated based on unused days.
Annual Subscriptions: Refunds available within first 60 days of purchase.
How to Request: Email support@tenforr.com with your organization name.
Important: Customer payments you process through Stripe are managed by you. Issue refunds directly in your Stripe dashboard.
Cancel Anytime: No contracts or commitments required.
Effective Date: Cancellation takes effect at the end of your current billing period.
Data Retention: Your data is kept for 90 days for recovery, then permanently deleted.
How to Cancel:
Billing Disputes: Contact support@tenforr.com within 30 days of the charge.
Resolution: We investigate within 3 business days and respond within 5 business days.
Customer Payment Disputes: Disputes for payments you processed through TenForr are handled through Stripe. You'll receive notification in your Stripe dashboard and have 7 days to respond with evidence.
Service Availability: TenForr is currently available in the United States and Canada.
Payment Processing: Available in Stripe supported countries.
Prohibited Uses:
You may not use TenForr for: illegal activities, adult content, cannabis (where illegal), gambling, weapons, or multi-level marketing schemes.
Export Control: Service may not be used in embargoed countries including Cuba, Iran, North Korea, Syria, or the Crimea region.
General Rules: Promotions cannot be combined. Promotional pricing applies to first billing cycle only.
30-Day Free Trial: Available to new customers. Requires credit card (not charged until trial ends). Cancel anytime during trial. One trial per business.
Changes: We reserve the right to modify or terminate promotions at any time. Changes don't affect active promotional periods.
Questions?
Email us at support@tenforr.com
TenForr, Inc. © 2026 | This page satisfies Stripe's requirements for customer service contact, refund policy, cancellation policy, dispute resolution, legal restrictions, and promotional terms.